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Basics

What is a reluctant leader?

October 1, 2018 by Brian Goodman 1 Comment
Reluctant leader seeing their reflection
READING TIME: 5 MIN

Q: What is a reluctant leader?

A:

We have a leadership problem. It is easy to write that, because I know you have run into at least one leader or manager that you didn’t like. One of the things that gets drummed into you from all the books and classes is that all the good and bad in an organization is a result of the leadership. What is always amazing is how many ineffective leaders exist and worse yet, that they are tolerated. 

all the good and bad in an organization is a result of the leadership

The reluctant leader

Let me introduce to you the reluctant leader. This is the person who is passionate about what the organization is doing and what he or she can do to achieve more. People seek them out because of their experience and expertise and because they are part of the team are easily approachable. There is a level of humility that comes from a genuine desire to serve the greater good and that conscience is a critical part of what makes the reluctant leader a potentially great leader.

Why are they reluctant?

Reluctant leaders do not identify themselves as leaders and certainly not managers. They are deliberately choosing to forgo a power position because they are happy with the way things are. We all have had experiences with bad leaders and reluctant ones don’t want to become one of those! Reluctant leaders have many of the qualities, readily established relationships and subject matter expertise that set them up for success. If only they saw themselves as others do.

Reluctant leaders are hesitant because they have yet to recognize that what they have to offer is actually better…
Reluctant leaders are hesitant because they have yet to recognize that what they have to offer is actually better than the alternatives. With the right support, they can transition to a leadership role with authority and make a huge difference to all the people and things about which they already care.

What makes reluctant leaders different?

It is not uncommon the hear people talk about “natural born leaders” as if leadership is not a skill, even though it is! Reluctant leaders need to be shown how they are already a leader in the organization and that a formal role does not have to significantly change all the great things they are doing. Certainly, there are new things they will need to do and fulfilling that responsibility, while potentially challenging is actually executed with more humanity than overly eager leaders. The reason some of the “HR” type tasks are seemingly more difficult to a reluctant leader is because they are highly motivated by their conscience; the team has always come first; they have deep relationships with their people. This is not to say that eager leaders don’t have these things, it is more that these conditions are generally more common for reluctant leaders.

An example of how reluctant leaders often find themselves conflicted
Jan is a recent reluctant leader of a high performing team. She knows all of her team members well and thinks highly of them. They have been in the trenches together and she supports them eagerly. After all, this is one of the reasons Jan decided a management role would be okay.

Jan’s manager gives her the news that the company is going through a resource action and people would need to be selected to be laid off. Jan starts by speaking truth to power and making the case that none of her people are under-performing, performing redundant tasks or in a job family that is no longer valued. Jan’s manager repeats the directive. Jan is left to identify and then communicate that this person, someone she considers a friend, has only weeks left to their employment.

Jan is conflicted because she is compelled to execute on behalf of the company against her better judgment and so, while she would rather not, she understands this is part of running a business.

Motivated by conscience, people and passion

Reluctant leaders are often identified by their position within the group and are selected to fill vacancies where a different motivation would be a less optimal choice. Leadership teams have additional homework to coach reluctant leaders through new and challenging experiences. Left to their own devices, reluctant leaders would step down from the formal organization, remember they didn’t choose it, it was chosen for them.

Next steps: Actions that change everything

  1. If you are a manager of a reluctant leader, listen and acknowledge their concerns so that those topics can become open for ongoing discussion. Find ways to meet them where they are and how they are experiencing their work and roles. Remember those new management conversations are going to be difficult. Don’t dump the hard work on them. Instead, share in the challenge and help them execute confidently.
  2. If you are a reluctant leader, seek out the support you need to be effective. Ideally, seek out your manager. In the absence of formal support, seek out blogs, podcasts and videos that can help. There isn’t a universal recipe on leadership. The whole point is to develop the leader you are.
  3. Identify your up-and-coming leaders early. Leaders that have been coached into a management role often find greater success than ones that get opportunistically promoted without the time to think about what it means.

Three tools for all leaders

WATCH

Leadership Guide for the Reluctant Leader
David Neal at NDC

READ

Leaders Eat Last: Why Some Teams Pull Together and Others Don’t
by Simon Sinek

WATCH

How to Be a Linchpin
Seth Godin on Impact Theory

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Basics

What are the key leadership behaviors for non-managers?

September 17, 2018 by Brian Goodman 1 Comment
Crossing the chasm with a manager and leader
READING TIME: 3 MIN

Q: What are the key leadership behaviors for non-managers?

A:

This is an interesting question because the answer is the same for managers as it is for non-managers. The notable difference is that managers have additional responsibilities representing the Company, formally developing people and ensuring commitments are met.

Top three leadership behaviors for non-managers

 

1: Ignore organizational boundaries and be a collector of people

…being limited by the formal structure ensures missed opportunities…
Leaders influence people regardless of organizational structure. In fact, great leaders actively cross team boundaries to bring the right people together—being limited by the formal structure ensures missed opportunities. It is not just about match making. Great leaders are constantly growing other people.

2: Refine your point of view so that it speaks up, down and sideways

Leadership is not hierarchical!
Message a strong point of view that shows a deep understanding of the organization’s goals, what you know specifically and a future state that feels just out of reach but worthy of everyone’s time. Leaders are able to speak “truth to power.” They influence upwards and sideways, not just downwards. Leadership is not hierarchical.

3: Consistently deliver remarkable outcomes

…too many derailments and people get confused about what is broken…
While it is possible to be a leader and misstep, if you have too many derailments, people get confused about what is broken. Leaders breakdown their vision into valuable, actionable and achievable steps that ensure strong outcomes by design. They repeat this practice and build a reputation for getting things done despite all of the challenges.

For better or worse, leaders model behaviors that become the foundation for other leaders. If the behaviors are desirable, this can quickly develop strong organizations. Unfortunately, bad behaviors create leaders with bad habits wreaking havoc on Company culture and execution.

When we experience dysfunctional leadership, you have to see it as a gift for how not to be. Remember, some leaders are followed because of their authority and not because of their ability. It is important to differentiate the people that are leading you from their position, verses those you follow because of their leadership.

Differentiate the people that are leading you from their position, verses those you follow because of their leadership

 

Next steps: Actions that change everything

 

1: Develop a strong point of view

  • Acquire knowledge from inside and outside the workplace
  • Incorporate your unique take on the topic
  • Practice positioning those ideas to different audiences
  • Find like minds; listen and learn from them

2: Remain open to new opportunities

  • Self-assess your current reach
  • Commit to connecting with people across functions, organizations and geographies
  • Mentor people who have something to teach you

3: Develop remarkable outcomes

  • Ensure your projects are being led vs executed
  • Find projects that are fragile or on fire and find a way to support success
  • Make sure you are not over-celebrating successes

Three tools for all leaders

READ

Gamestorming: A Playbook for Innovators, Rulebreakers, and Changemakers
by Dave Gray

USE

Leuchtturm1917
Medium Size
Hardcover A5 Notebook
Dotted Pages

The best journal made

READ

Iconoclast: A Neuroscientist Reveals How to Think Differently
by Gregory Berns

We use affiliate links on this site. We make a bit of money when you click on those links. It costs you nothing and helps us spread the word.

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